Privacy notice

How Plandt Garden Services uses the details you send.

Last updated: November 2026

Who is responsible for your data

Plandt Garden Services, a trading name of Olivia Zanol, sole trader. Contact: [email protected].

What is collected

Your name, phone number, email address, the address of the garden, a description of the work, and photos you send.

Why it is used

To arrange the site survey, send quotes and invoices, schedule visits and keep accounting records. The legal basis is taking steps to enter into, and to perform, a contract with you, and legal obligations for tax records.

Who it is shared with

Your data is not sold or shared for marketing. It is shared only with an accountant or HMRC where the law requires it, and is stored with Google (email) and Cloudflare (email routing).

How long it is kept

Requests that do not lead to work are deleted after 12 months. Records of work and invoices are kept for 6 years, as required for tax.

Your rights

You can ask to see, correct or delete your data by emailing [email protected]. You can complain to the Information Commissioner's Office at ico.org.uk.